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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lynette Deyo

June 4, 2024

5  out of  5 rating by Lynette Deyo
"I work at the new Saxonburg office and absolutely love it! My coworkers are great but the best part is the customers I get to meet every day! Stop in and see us for all of your insurance needs! I can’t wait to meet you all!"
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Jackie Thompson

March 19, 2024

5  out of  5 rating by Jackie Thompson
"Worked on a very short timeline and came thru"
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Makenna E

March 4, 2024

5  out of  5 rating by Makenna E
"the service with nikki was absolutely wonderful. she really takes her time to review the different topics. and lets you ask questions!"
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Jacob E

March 4, 2024

5  out of  5 rating by Jacob E
"This office is great!!! Nikki is awesome."
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Sutter Autobody

February 15, 2024

5  out of  5 rating by Sutter Autobody
"Let me start by saying that I deal with State Farm insurance on a near daily basis, I usually loathe dealing with them. Today my experience with the team at the Zacherl agency was absolutely seamless, and handled in a clear and expedited fashion. The way they handled their insured's claim was flat out the most impressive customer service i have ever seen in nearly 20 years in the autobody industry. Bravo Zacherl agency!"
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Alyssa Falarski

February 8, 2024

5  out of  5 rating by Alyssa Falarski
"Nancy and her team have been with me since I was 16. They are, and always have been, wonderful people to work with. Thank you!"
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Bob Francy

January 19, 2024

5  out of  5 rating by Bob Francy
"Awesome Agent and very knowledgeable on all insurance. Nancy has an incredible passion for her agency."
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December 13, 2023

5  out of  5 rating by buzlghtyear94
"They do a great job and so far haven't had a problem with them"
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Peter Schmidt

December 12, 2023

5  out of  5 rating by Peter Schmidt
"15 years and going strong with Nancy Zacherl & co., they've always been helpful when I've needed them."
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Julie McKay

November 20, 2023

5  out of  5 rating by Julie McKay
"We have the best insurance with Nancy Zacherl. I would recommend to anyone."
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Rob Haralson

October 26, 2023

5  out of  5 rating by Rob Haralson
"Highly recommended."
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Adam Kaczmarek

September 14, 2023

5  out of  5 rating by Adam Kaczmarek
"Nancy and Nikkie are incredible to work with. They make it effortless! Thank you!!!"
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David Losi

August 4, 2023

5  out of  5 rating by David Losi
"Very relaxed atmosphere. Thorough & clear, regardless of what your insurance needs may be. Everyone is helpful, notably Donna!"
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Andie Keurulainen

February 1, 2023

5  out of  5 rating by Andie Keurulainen
"It is always a pleasant experience to interact with Nancy Zacherl's office. A special shout out to Nikki. Her presence on the phone and responsiveness to any request makes life a little bit easier."
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Deb Hufnagel

November 1, 2022

5  out of  5 rating by Deb Hufnagel
"She's one of the greatest agents state farm has."
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Brittany Khan

October 28, 2022

5  out of  5 rating by Brittany Khan
"Our prior homeowners policy was coming due to renew with a different company, so we were shopping around. We took our children to the local trunk or treat, and that is where I received a free quote flyer. I submitted my information online, and the next day Nikki contacted me. They made me feel very welcome and comfortable during the whole process. They were also able to help answer all my questions and explain everything. I wanted to get coverage for my home, and got coverage for all my things; Home, Vehicles, motorcylces and an some extra protection just in case. I am happy to be a new customer with this agency, and feel we are in good hands."
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Mikayla Oswald

September 29, 2022

5  out of  5 rating by Mikayla Oswald
"Everyone at Nancy Zacheral is been phenomenal to work with! Including Nicole. She has navigated my husband and I through the process of home owners insurance, and bundling our vehicles with our insurance. She is patient and answers emails promptly. She always has a smiling face when we visit the office. She is pleasant to work with and we couldn’t ask for a better insurance company to work with!"
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Page Zomolsky

September 21, 2022

5  out of  5 rating by Page Zomolsky
"Nancy and Nikkie were so friendly and helpful during the process of switching from Erie to State Farm. The whole thing was a breeze! We are excited to continue working with them in the future and would 100% recommend them!"
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Suzanne Yingling

August 23, 2022

5  out of  5 rating by Suzanne Yingling
"I am blessed to be with Nancy Zacherl for 42 years. The office are all very knowledgeable & super expertise. Nikkie has been helpful & supportive all thru the years. Always there when you need them. Like the good old days. Thank you,, Suzy Yingling"
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William Appel

August 21, 2022

5  out of  5 rating by William Appel
"Great well established company! Much liked dealing with Nicole Martinez there who is very sweet, extremely sharp & does her job exceptionally well!"
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Keith Cain

August 18, 2022

5  out of  5 rating by Keith Cain
"Donna was very nice I asked for a quote for car insurance she showed the quote and explained everything to me she didn't pressure me at all very nice group of people to work with"
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Amy Albertson

August 5, 2022

5  out of  5 rating by Amy Albertson
"I just switched from Allstate to State Farm. Donna was able to get me 10 times the coverage for less than half of what Allstate was charging me. It was all done in less than an hour. So if you neglect changing insurance companies because you think it's going to be a hassle, you're wrong! Call Donna, she's the best!"
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Justin Kolander

April 5, 2022

5  out of  5 rating by Justin Kolander
"Donna at Nancy Zacherl's State Farm office is fantastic. I have been with State Farm almost 30 years and Donna has been my go agent for over 10 years. I have her on speed dial. The professionalism and care they give you from Nancy Zacherl's office is the best of the best. They treat me like family. I would never take my business anywhere else. I would 1000 percent give them a call for your automotive, homeowners, life insurance and many more services they carry. Team Zacherl all the way. Justin"
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karl fatter

April 5, 2022

5  out of  5 rating by karl fatter
"I have been with Stata Farm since 1983 and with Nancy Zacherl’s office for over 10 years now since I moved back to Pennsylvania. The staff here is so helpful. They periodically review my policies to make sure I am getting the best deal–and when adjustments need to be made, they call or email me to identify opportunities for better coverage or better rates. Donna is my usual contact but everyone there is always helpful when I call. I’ve even needed proof of insurance while travelling or trying to rent a car–one call to Donna and it’s emailed or texted almost instantly. She is the best! Donna is the most helpful insurance agent I have ever dealt with. She is honest and up front with everything. She actively looks for the best rates and coverage annually and is always looking out for the customer. She is definitely a person who cares for the customer. If you have a claim, Nancy’s group knows the best way to handle it and will be glad to guide you if you have any questions or are not sure how to proceed. You’ll be happy if these folks are your insurance agents, I know I am!"
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Ryan Ambrose

March 8, 2022

5  out of  5 rating by Ryan Ambrose
"Nikkie is very great to work with, and I couldn't be more happy with how helpful and patient she was the whole time she was helping me. She walked me through the whole process and made it extremely easy. Highly recommend!"